We’d love to hear from you! Whether you have a question about your order, need assistance with a product, or simply want to share feedback, please don’t hesitate to reach out.

Get in Touch

Email: support@threadlix.com Our team typically responds within 24-48 business hours

Phone: Available Monday through Friday, 9 AM – 5 PM

Mailing Address: Thread Lix

What Can We Help With?

  • Order Status & Tracking – We can provide updates on your current orders and shipments
  • Product Questions – Ask about sizing, materials, care instructions, or product details
  • Returns & Exchanges – Questions about our return process or initiating a return
  • Feedback & Suggestions – We welcome your thoughts on products and services
  • General Inquiries – Anything else we can assist with

Response Times

We aim to respond to all customer inquiries within 24-48 hours during business days. During peak seasons, response times may be slightly longer.

Visit Us Online

Website: https://threadlix.com