We’d love to hear from you! Whether you have a question about your order, need assistance with a product, or simply want to share feedback, please don’t hesitate to reach out.
Get in Touch
Email: support@threadlix.com Our team typically responds within 24-48 business hours
Phone: Available Monday through Friday, 9 AM – 5 PM
Mailing Address: Thread Lix
What Can We Help With?
- Order Status & Tracking – We can provide updates on your current orders and shipments
- Product Questions – Ask about sizing, materials, care instructions, or product details
- Returns & Exchanges – Questions about our return process or initiating a return
- Feedback & Suggestions – We welcome your thoughts on products and services
- General Inquiries – Anything else we can assist with
Response Times
We aim to respond to all customer inquiries within 24-48 hours during business days. During peak seasons, response times may be slightly longer.
Visit Us Online
Website: https://threadlix.com
